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Key
Facts about our insurance services |
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| 1.
The Financial Services Authority (FSA) |
| The
FSA is the independent watchdog that regulates financial
services. It requires us to give
you this document. Use this information to decide if
our services are right for you. |
| 2.
Whose products do we offer? |
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We
offer products from a range of insurers for Life Insurance,
Critical Illness Cover, Income Protection, Mortgage Payment
Protection Insurance and Contents & Buildings Insurance. |
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We only offer products from a limited number of insurers. Ask us for a list
of the insurers we offer insurance from. |
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We only offer products from a single insurer. |
| 3. Which service will we provide you
with? |
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We
will advise and make a recommendation for you after
we have assessed your needs for Life Insurance, Critical
Illness
Cover, Income
Protection, Mortgage Payment Protection Insurance and Contents & Buildings
Insurance. |
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You
will not receive advice or a recommendation from us
for Life Insurance, Critical Illness Cover, Income
Protection,
Mortgage Payment
Protection Insurance and Contents & Buildings Insurance.
We may ask some questions to narrow down the selection
of products that we will provide details on. You will then
need to make your own choice about how to proceed. |
| 4. What will you have to pay us for
this service? |
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No fee. |
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A
fee |
You will receive a quotation which will tell you about any other fees relating
to any particular insurance policy.
| 5.
Who regulates us? |
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UK-Life,
Unit 114 Tedco Business Centre, Jarrow, Tyne & Wear,
NE32 3DT is authorised and
regulated by the Financial Services Authority. Our
FSA Register number is 433748. Our
permitted business is advising on and arranging mortgages. You
can check this on the FSA's Register by visiting
the FSA's website www.fsa.gov.uk/register/
or by contacting the FSA on 0845 606 1234.
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| 6.
What to do if you have a complaint |
| If you wish to register a complaint,
please contact us: |
...in
writing
Write
to: UK-Life, Complaints Department, Unit 114 Tedco
Business Centre, Jarrow,
Tyne & Wear, NE32 3DT
...by
phone
Telephone:
0191 4283368 |
| If you cannot settle your complaint
with us, you may be entitled to refer it to the Financial
Ombudsman Service. |
| 7.
Are we covered by the Financial Services Compensation
Scheme (FSCS)? |
| We are covered by the FSCS. You may be entitled to compensation from
the scheme if we cannot meet our obligations. This depends
on the type of business and the circumstances of the
claim. |
| Insurance advising and arranging is covered for
100% of the first £2000
and 90% of the remainder of the claim, without upper
limit. |
Further
information about the compensation scheme arrangements is
available from the FSCS.
The Uk Life registered office is located
at:
Uk Life
Unit 114 Tedco Business Centre
Rolling Mill Road
Jarrow
Tyne & Wear
NE32 3DT
Email
Us
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